Terms of service
Terms of Service
Last updated: June 16, 2026
This website is owned and operated by Chili, Inc., doing business as Chili Electronics ("Chili Electronics," "we," "us," "our"). By visiting our site and/or purchasing products from us, you agree to be bound by the following Terms of Service.
Please read these Terms of Service carefully before accessing or using our website. Your use of this website is also governed by our Privacy Policy, which is incorporated into these Terms by reference.
General Conditions
We reserve the right to refuse service to anyone for any reason at any time.
All data transmitted through this website is protected via SSL/TLS encryption. Payment information is always encrypted during transfer over networks.
Products & Services
Chili Electronics is an independent reseller of professional security and surveillance products, including cameras, NVRs, DVRs, networking equipment, and related products.
We reserve the right to modify or discontinue products without notice at any time.
Product availability, specifications, images, and pricing are subject to change without notice.
Accuracy of Information
We strive to provide accurate product information, specifications, and pricing. However, we do not guarantee that all information on this website is complete, current, or error-free.
Chili Electronics reserves the right to correct errors, inaccuracies, or omissions at any time without prior notice.
Orders & Payments
All orders are subject to acceptance and availability.
We reserve the right to cancel or refuse any order for any reason, including:
- Pricing errors
- Inventory availability
- Suspected fraud
- Unauthorized transactions
- Shipping restrictions
In the event of cancellation, customers will be notified and refunded within 5–10 business days to the original payment method.
Shipping
Shipping times are estimates only and may vary based on carrier delays, inventory availability, weather conditions, or other circumstances beyond our control.
Free shipping applies to all orders within the lower 48 United States. Additional shipping charges may apply for Alaska, Hawaii, Puerto Rico, international destinations, oversized, freight, or special-order items.
Returns & Refunds
Returns are governed by our Return & Refund Policy. Most new, unopened products may be returned within 30 days of delivery with an approved RMA. Please review our Return & Refund Policy for complete information before purchasing.
Warranty
Many products sold by Chili Electronics include manufacturer warranty coverage. Warranty terms vary by manufacturer and product.
To the fullest extent permitted by applicable law, Chili Electronics disclaims all implied warranties, including but not limited to implied warranties of merchantability and fitness for a particular purpose.
Chili Electronics is not responsible for manufacturer policy changes or discontinued warranty programs.
Limitation of Liability
Chili Electronics shall not be liable for any indirect, incidental, special, or consequential damages resulting from the use or inability to use products purchased from our website.
Customers are responsible for proper installation, configuration, and use of all products in accordance with manufacturer guidelines and applicable local regulations.
Intellectual Property
All content on this website, including logos, images, text, graphics, and product content, is the property of Chili Electronics or its respective owners and may not be copied, reproduced, or distributed without prior written permission.
Third-Party Services
Our website may contain links to third-party websites or services. We are not responsible for the content, policies, or practices of any third-party services.
Governing Law
These Terms of Service shall be governed by and construed in accordance with the laws of the State of Texas, United States, without regard to its conflict of law provisions.
Dispute Resolution
Any disputes arising from these Terms of Service or your use of this website shall first be attempted to be resolved through good-faith communication with Chili Electronics. If a dispute cannot be resolved informally, it shall be subject to the exclusive jurisdiction of the courts of the State of Texas, United States.
Changes to Terms
We reserve the right to update or modify these Terms of Service at any time. When we do, we will update the "Last updated" date at the top of this page. Continued use of the website following any changes constitutes acceptance of those changes.
Contact Information
Chili, Inc. (DBA Chili Electronics)
Email: info@chilielectronics.com
Phone: (832) 232-4482
Address: 515A S Fry Road #410, Katy, TX 77450
Business Hours: Mon–Fri 8:30 AM – 5:30 PM CST