Contact Information

Last updated: May 25, 2026

Thank you for choosing Chili Electronics. We are committed to providing professional service, fast response times, and reliable support for all of your security and surveillance needs.

General Contact

We aim to respond to all inquiries within the same business day. Response times may vary during weekends and holidays.

Customer & Order Support

For order status, shipping inquiries, returns, warranty claims, or product compatibility questions, please contact:

Email: support@chilielectronics.com Phone: (832) 232-4482

When contacting us about an existing order, please include your order number for faster service. Our team can assist with:

• Order status and tracking
• Shipping inquiries
• Returns and exchanges
• Warranty claims
• Product compatibility

Technical Support

Our technical support team provides assistance for:

• Security cameras and NVR systems
• AI surveillance products
  
• Networking equipment
  

Email: support@chilielectronics.com Phone: (832) 232-4482 Hours: Mon–Fri 8:30 AM – 5:30 PM CST

Sales & Dealer Inquiries

Chili Electronics supports security installers, integrators, resellers, and commercial projects. For dealer pricing, bulk orders, or project quotes, please contact our sales team:

Email: sales@chilielectronics.com Phone: (832) 232-4482 Hours: Mon–Fri 8:30 AM – 5:30 PM CST

Online Chat

Live chat support is available through our website: Mon–Fri: 8:00 AM – 10:00 PM CST